Palm Island Mall, inaugurated in June 2016 by the Deputy Chief Minister, is located on Canal Road near IIIM on the Jammu–Akhnoor Highway. This multi-level retail complex spans five floors (including basement levels for parking) and was positioned as Jammu’s “shopper’s paradise,” featuring a blend of retail outlets, dining, cinema, and office spaces.

Key anchors include the Max fashion store, Wrangler, Grandstand sports bar & restaurant, and the cinema Platinum Movietime SPA on the third floor. A food court and standalone restaurants such as GT Road and other cafes are also part of the setup.

Palm Island Shopping Mall — Jammu, Jammu & Kashmir

Palm Island Shopping Mall Overview

Feature Details
Address Palm Island Shopping Mall, near IIIM, Canal Road, Jammu 180001
Timings Daily from 10:00 AM – 10:00 PM (all seven days)
Shops Few operational outlets: Max Fashion, Wrangler, Lewis; many spaces closed or undeveloped
Food Court & Dining GT Road buffet, Grandstand sports bar, food-court with cafes and local dining options
Cinema Platinum Movietime SPA (3 screens, Dolby audio, recliner seating)
Entertainment Cinema experience; a few kiosks or pop-up stalls; corporate offices and event atrium
Facilities Three basement parking floors, air-conditioned interiors, lifts/escalators, ATMs, restrooms
Nearby Area Jammu-Akhnoor Highway corridor, near Chakrakwala Railway Station (~2.5 km)
Metro Station No metro in Jammu; accessible via taxi/auto, local city buses
Activities Occasional exhibitions or live events in atrium space

Google Maps Location

Pros & Cons from Online Feedback

👍 Pros:

  • Cinema experience stands out: Customers praise the Platinum Movietime SPA for good sound quality, Dolby audio, recliner seating—often considered the best in Jammu.
  • Clean interiors and good food options: Visitors have noted the food court and restaurants (e.g. GT Road, Grandstand) offer variety, and the mall is cleaner than expected for its size.
  • Ample parking infrastructure: Despite congestion, the presence of three basement levels is seen as a positive.
  • Less crowded feel: With many shops closed, some visitors appreciated the quieter environment, suitable for casual outings.

👎 Cons:

  • High vacancy and low retail activity: Most floors remain closed or sparsely occupied—only a handful of branded outlets are operational, making the mall feel lifeless.
  • Poorly maintained restrooms: Many reviews cite dirty or poorly maintained bathrooms.
  • Congested parking and entry chaos: Visitors mention confusing entry/exit points and heavy congestion if arriving during peak hours.
  • Crumpled layout and tight spacing: Mall infrastructure and internal layout feel cramped or poorly planned; narrow corridors and low ceilings detract from the experience.

In summary, Palm Island Mall aims to be a modern shopping-entertainment destination in Jammu, but the reality remains mixed. While the Platinum cinema and food offerings provide reason to visit, the lack of active retail spaces, maintenance issues, and congestion undermine its appeal. If you’re looking for a quiet evening movie or a casual coffee break, it may suffice. But for comprehensive shopping or vibrant mall ambience, it falls short.

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